Daniel Formolo

Emotional Contagion in Hospitality

A Key to Optimal Guest Satisfaction and Shaping Hospitality Experiences

Improve Staff-Guest Interaction at the Hotel Front Desk

How Interpersonal stance can help improve guest satisfaction and staff performance

Understanding Guest Emotions in Hospitality

Decoding Emotions: Theories, Signals and The Power of Prosody

Unveiling the Benefits of Predictive AI in the Next Generation of Restaurants

Discovering the Power of Predictive AI

The Benefits and Challenges of Wearables in Hospitality

Revolutionizing Restaurant Operations and Improving Customer Experience with Wearable Technology

A day in the life of an Engineer at Viqal