For smaller hotels with essential automation needs
Starts at
Unlimited messages per guest conversation
400 monthly credits per property*
Extra credits are €0.30 per credit*
A.I. Hotel Concierge for WhatsApp
For medium-sized hotels with advanced automation needs
Starts at
Unlimited messages per guest conversation
1000 monthly credits per property*
Extra credits are €0.27 per credit*
For hotel groups with at least 3,000 reservations per month.
Available on an annual basis:
Unlimited messages per guest conversation
Credit package tailored to group needs
Minimum 3,000 monthly credits per group*
For smaller hotels with essential automation needs
Starts at
Unlimited messages per guest conversation
400 monthly credits per property*
Extra credits are €0.270 per credit*
A.I. Hotel Concierge for WhatsApp
For medium-sized hotels with advanced automation needs
Starts at
Unlimited messages per guest conversation
1000 monthly credits per property*
Extra credits are €0.243 per credit*
For hotel groups with at least 3,000 reservations per month.
Annually:
Unlimited messages per guest conversation
Credit package tailored to group needs
Minimum 3,000 monthly credits per group*
Ensure a smooth setup. Our onboarding expert will guide you and provide login credentials for your Viqal account.
Link your Meta Business account to Viqal so guests can interact with your verified hotel name on WhatsApp, ensuring authenticity and trust.
Connect Viqal to your property management system for real-time data access and seamless operation.
Customize responses for specific guest inquiries and set boundaries for queries best handled by your team. This enhances service precision while keeping a personal touch.
Run a test to ensure everything works correctly. Check the system's responsiveness and accuracy in handling typical guest interactions and inquiries.
Yes, you can purchase half the yearly credits at a discounted rate and use them during your open months, as long as it still meets the plan's minimum requirement.
Less than 1 hour. If Viqal is already integrated with your Property Management System (PMS), the setup can be completed in less than an hour. For hotels requiring new PMS integration, please allow an additional 2-4 weeks. Our team ensures a smooth transition so you can quickly start enhancing your guest service experience.
Our custom pricing for the Large Plan adapts to the unique requirements of your hotel group. We start with a consultation to understand your goals and operational needs, then provide a customized proposal outlining the specific services, integrations, and support we’ll deliver.
No. If we already integrate with your PMS, there are no setup costs or message fees. For new PMS integrations, there’s a one-time setup fee of €250.
Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.
Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.
