Clock PMS+ is the ultimate cloud solution to empower staff and delight guests with the tools, insights, and connectivity your hotel or hotel group needs to stay competitive. Since 1996, leading hotels, resorts, and hotel groups worldwide use Clock to simplify operations, deliver better guest experiences, and grow their brand.
After signing up for the demo, our Virtual Concierge will initiate a chat directly in your WhatsApp where you can ask it any question.
Begin with onboarding with our onboarding expert to ensure a smooth setup. We'll provide guidance and login credentials for your Viqal account.
Link your Meta Business account to Viqal so guests can interact with your verified hotel name with green checkmark on WhatsApp. This ensures authenticity and trust for your guests.
Connect Viqal to your property management system. This integration ensures the concierge system has access to real-time data and can function seamlessly.
Customize tailored responses to meet specific guest inquiries and define boundaries for queries best handled by your team. Elevate service precision and maintain the personal touch.
Conduct a test run to ensure everything is working correctly. This step involves checking the system's responsiveness and accuracy in handling typical guest interactions and inquiries.
Automate routine guest inquiries with 60%. By automating routine guest inquiries, staff can redirect their efforts towards tasks that require a human touch, optimizing workforce productivity.
Increase revenue per booking by up to 6%. Viqal’s up-selling enriches guest stays and drives increased revenue through personalized service offerings.
Ease staff workload, reduces staff burnout and reduce staff turnover by automating repetitive tasks, leading to happier, more engaged employees.
Enables seamless, natural interactions for guests, improving their experience by providing immediate, precise assistance and personalized service.
Hotels are empowered to tailor their guest interactions to perfection. Staff can seamlessly take over chats when needed, striking a balance between automation and personal touch.
Keep track of messages automated and messages handled by staff. Know how much time you saved and how much up-sells the concierge made for you.