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Set up your personal concierge in 15 min.
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Enhance every stage of the guest journey with AI-powered automation via WhatsApp. From seamless check-ins to personalized upsells and real-time support, Viqal ensures guests receive the right information at the right time—without adding to your staff’s workload.
Amenities & Extra's: Boost guest experience with personalized upsells and proactive messaging.
Recommendations: Offer personalized suggestions for attractions, dining, or activities via WhatsApp.
Share Online Check-in: Send pre-check-in forms through WhatsApp and offer digital room keys.
During-Stay Services: Let guests request amenities, assistance, or report issues via WhatsApp.
Chat Take-over by Your Staff: Staff can step in when needed, while AI handles routine conversations.
With WhatsApp's 98% message open rates message open rates, you get quick and efficient guest communication. Guests can easily get answers, change bookings, and handle reservations or online check-ins and check-outs. Our Virtual Concierge operates 24/7, engaging with guests from pre-arrival to post-departure, significantly easing your staff's workload.
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Set up and personalize automated guest interactions for each hotel, all managed centrally from one intuitive interface.
Streamline guest requests across all your properties, allowing your fron desk team to handle inquiries efficiently from one inbox.
Ensure guest data is safeguarded across all properties with robust security measures and centralized control.
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Seamlessly integrate with your PMS to automatically sync new bookings and trigger guest conversations instantly.
Connect your booking engine to streamline reservation data and automate guest messaging from confirmation to check-out.
Easily link your OTA channels to pull bookings directly into Viqal through platforms like Booking.com or Expedia.
No integration? No problem. Simply upload bookings via CSV to start automating guest conversations with ease.
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