Upselling

Turn Every Guest Chat into Extra Revenue

Viqal’s AI Guest Assistant identifies and automates upsell opportunities directly in WhatsApp, boosting your revenue while enhancing the guest experience.

Smarter Upsells, Happier Guests

Automate personalized upsells in WhatsApp — from breakfast to late check-out — triggered at just the right moment in the guest journey.

53%
Guests that actively engage with Viqal's AI Guest Assistant
93%
Guest inquiries that get automated via WhatsApp
€46
Extra upsells made via Viqal's AI Guest Assistant per room/month
98%
Of guests open WhatsApp messages within minutes

AI-Powered Upselling That Feels Effortless

Viqal’s AI Guest Assistant detects the best moment to suggest upgrades, extras, or services — right inside WhatsApp. Properties see 35–120% higher conversion from upsells, without adding a single task to the team’s plate.

From room upgrades to spa bookings and late check-outs, Viqal turns natural guest chats into personalized revenue moments that actually feel helpful, not salesy.