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Seamless integration with your tech stack

Level up your hotel tech stack for fully autonomous guest communication

Connect or add your bookings

PMS

Seamlessly integrate with your PMS to automatically sync new bookings and trigger guest conversations instantly.

Booking Engine

Connect your booking engine to streamline reservation data and automate guest messaging from confirmation to check-out.

OTA

Easily link your OTA channels to pull bookings directly into Viqal through platforms like Booking.com or Expedia.

Bulk Upload

No integration? No problem. Simply upload bookings via CSV to start automating guest conversations with ease.

See integrations

Integrations

Integrating Viqal's Virtual Concierge with your tech stack ensures a seamless operational flow and enriched guest engagement.
Online Check-in
Keyless
Booking Engine
PMS
Enhance guest communication and streamline booking processes with the seamless integration of Viqal and Witbooking.
Simplify hotel hotel room door opening with digital keys with a Viqal x Flexipass integration.
Simplify hotel guest communication with a Viqal x Cloudbeds integration. From booking to check-out, streamline processes and provide a seamless guest experience.
Enhance hotel operations with Viqal's seamless integration into Oracle Opera PMS, simplifying guest services and reservation management.
Simplify hotel guest communication with a Viqal x Mews integration. From booking to check-out, streamline processes and provide a seamless guest experience.

Is your PMS or app not in our list?

No worries! We regularly add new integrations.
Let us check whether integrating with your hotel system is possible.
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Frequently Asked Questions

01

What are the excluded WhatsApp/SMS delivery fees?

We keep pricing fully transparent. The cost of message delivery (WhatsApp and SMS) depends on factors like the recipient’s location. These charges include the official Meta WhatsApp fees, SMS carrier fees, and the Twilio infrastructure fees required to deliver messages reliably. The total monthly usage fees will be automatically added to Viqal’s invoice based on actual message volume. You can find more information on pricing of WhatsApp delivery and SMS delivery.

On average, you can expect these fees to be around €0.70/room per month for properties in Europe, and around €0.30/room per month for properties in the Americas, GCC, and Oceania. Actual costs may vary depending on your message volume and recipient locations.

02

How does Viqal handle data security and guest privacy?

Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.

03

What kind of support does Viqal offer?

Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.