Volume-based pricing

Higher reservation volume? Lower price!
Balance months with fewer and higher reservation volumes.

Independent

Starting at

€90/month per property

based on monthly reservation volume at €0,30 per reservation

Unlimited messages per guest conversation

Balance months with fewer and higher reservation volumes.

Choose your average monthly reservation volume at discounted rates*:

  • 300 reservations: €90/month per property
  • 1000 reservations: €297/month per property (-1%)
  • 2000 reservations: €588/month per property (-2%)
  • 3000 reservations: €873/month per property (-3%)
  • 4000 reservations: €1.152/month per property (-4%)
  • 5000+ reservations: Custom, let's talk!

A.I. Hotel Concierge for WhatsApp

(Centralized) message inbox
Manage Concierges from one dashboard
Customizable amenities & upsells
WhatsApp proactive message campaigns
Analytics & reporting
Share online check-in/out options
Share digital doorkeys
Room upgrades in WhatsApp**
Reservation management in WhatsApp**
Existing PMS integration
Book a demo
*Minimum monthly fee of €90 per hotel property
*Credit-based system; One (1) Credit is consumed when a new guest conversation is initiated for a reservation with a valid WhatsApp number. Half (0.5) Credit is consumed for sending a proactive scheduled message.
*Unused credits roll over to the next month, helping you balance months with fewer and higher reservation volumes.
*Extra credits can be purchased at the corresponding rate per reservation, based on your current reservation volume tier.
**Provided your PMS supports this feature

Groups

Starting at

€150/month per group

based on monthly reservation volume at €0,30 per reservation

Unlimited messages per guest conversation

Balance months with fewer and higher reservation volumes.

Choose your average monthly reservation volume at discounted rates*:

  • 500 reservations: €150/month per group
  • 1000 reservations: €297/month per group (-1%)
  • 2000 reservations: €588/month per group (-2%)
  • 3000 reservations: €873/month per group (-3%)
  • 4000 reservations: €1.152/month per group (-4%)
  • 5000+ reservations: Custom, let's talk!

A.I. Hotel Concierge for WhatsApp

(Centralized) message inbox
Manage Concierges from one dashboard
Customizable amenities & upsells
WhatsApp proactive message campaigns
Analytics & reporting
Share online check-in/out options
Share digital doorkeys
Room upgrades in WhatsApp**
Reservation management in WhatsApp**
New PMS integration
Book a demo
*For Hotel Groups, a minimum monthly fee of €50 per hotel property applies and a mnimum of €150 per hotel group applies.
*Credit-based system; One (1) Credit is consumed when a new guest conversation is initiated for a reservation with a valid WhatsApp number. Half (0.5) Credit is consumed for sending a proactive scheduled message.
*Unused credits roll over to the next month, helping you balance months with fewer and higher reservation volumes.
*Extra credits can be purchased at the corresponding rate per reservation, based on your current reservation volume tier.
**Provided your PMS supports this feature

Independent

Starting at

€81/month per property

based on monthly reservation volume at €0,27/reservation

Unlimited messages per guest conversation

Balance months with fewer and higher reservation volumes.

Choose your average monthly reservation volume at discounted rates*:

  • 300 reservations: €81/month per property
  • 1000 reservations: €267/month per property (-1%)
  • 2000 reservations: €529/month per property (-2%)
  • 3000 reservations: €786/month per property (-3%)
  • 4000 reservations: €1.037/month per property (-4%)
  • 5000+ reservations: Custom, let's talk!

A.I. Hotel Concierge for WhatsApp

(Centralized) message inbox
Manage Concierges from one dashboard
Customizable amenities & upsells
WhatsApp proactive message campaigns
Analytics & reporting
Share online check-in/out options
Share digital doorkeys
Room upgrades in WhatsApp**
Reservation management in WhatsApp**
Existing PMS integration
Book a demo
*Minimum monthly fee of €81 per hotel property
*Credit-based system; One (1) Credit is consumed when a new guest conversation is initiated for a reservation with a valid WhatsApp number. Half (0.5) Credit is consumed for sending a proactive scheduled message.
*Unused credits roll over to the next month, helping you balance months with fewer and higher reservation volumes.
*Extra credits can be purchased at the corresponding rate per reservation, based on your current reservation volume tier.
**Provided your PMS supports this feature

Groups

Starting at

€135/month per group

based on monthly reservation volume at €0,27/reservation

Unlimited messages per guest conversation

Balance months with fewer and higher reservation volumes.

Choose your average monthly reservation volume at discounted rates*:

  • 500 reservations: €135/month per group
  • 1000 reservations: €267/month per group (-1%)
  • 2000 reservations: €529/month per group (-2%)
  • 3000 reservations: €786/month per group (-3%)
  • 4000 reservations: €1.037/month per group (-4%)
  • 5000+ reservations: Custom, let's talk!

A.I. Hotel Concierge for WhatsApp

(Centralized) message inbox
Manage Concierges from one dashboard
Customizable amenities & upsells
WhatsApp proactive message campaigns
Analytics & reporting
Share online check-in/out options
Share digital doorkeys
Room upgrades in WhatsApp**
Reservation management in WhatsApp**
New PMS integration
Book a demo
*For Hotel Groups, a minimum monthly fee of €45 per hotel property applies and a mnimum of €135 per hotel group applies.
*Credit-based system; One (1) Credit is consumed when a new guest conversation is initiated for a reservation with a valid WhatsApp number. Half (0.5) Credit is consumed for sending a proactive scheduled message.
*Unused credits roll over to the next month, helping you balance months with fewer and higher reservation volumes.
*Extra credits can be purchased at the corresponding rate per reservation, based on your current reservation volume tier.
**Provided your PMS supports this feature
Please refer to our Terms of Service and Data Processing Agreement.

Frequently Asked Questions

01

My hotel is closed for six months each year. Can I still get the annual discount?

Yes, you can purchase half the yearly credits at a discounted rate and use them during your open months, as long as it still meets the plan's minimum requirement.

02

How long does the implementation take?

Less than 1 hour. If Viqal is already integrated with your Property Management System (PMS), the setup can be completed in less than an hour. For hotels requiring new PMS integration, please allow an additional 2-4 weeks. Our team ensures a smooth transition so you can quickly start enhancing your guest service experience.

03

How does the custom pricing for larger groups work?


Our custom pricing for the Large Plan adapts to the unique requirements of your hotel group. We start with a consultation to understand your goals and operational needs, then provide a customized proposal outlining the specific services, integrations, and support we’ll deliver.

04

Are there any additional fees besides the listed prices?

No. If we already integrate with your PMS, there are no setup costs or message fees. For new PMS integrations, there’s a one-time setup fee of €250.

05

How does Viqal handle data security and guest privacy?

Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.

06

What kind of support does Viqal offer?

Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.