Pricing

A fixed monthly price, unlimited messages.

Pro
Starting from
€100 /month

Unlimited guest conversations

Unlimited messages

Features included
AI Guest Concierge

Automate upselling

Proactive WhatsApp campaigns
Team inbox
PMS integration
Dedicated support
Book a demo
* Excludes WhatsApp/SMS delivery fees. See FAQ.
Groups
Starting from
Custom

Unlimited guest conversations

Unlimited messages

Everything in Pro, plus:
Multi-property account
Centralized Team inbox
Centralized billing
Dedicated CSM & SLA
Book a demo
* Excludes WhatsApp/SMS delivery fees. See FAQ.
Pro
Starting from
€960 /year

Unlimited guest conversations

Unlimited messages

Features included
AI Guest Concierge

Automate upselling

Proactive WhatsApp campaigns
Team inbox
PMS integration
Dedicated support
Book a demo
* Excludes WhatsApp/SMS delivery fees. See FAQ.
Groups
Starting from
Custom

Unlimited guest conversations

Unlimited messages

Everything in Pro, plus:
Custom integrations
Multi-property account
Centralized Team inbox
Centralized billing
Dedicated CSM & SLA
Book a demo
* Excludes WhatsApp/SMS delivery fees. See FAQ.
Please refer to our Terms of Service and Data Processing Agreement.

Hotels That Run Smoother with Viqal

These properties reduce workload, automate 90% of inquiries, and boost revenue.

“Guests now receive their MEWS check-in link directly in WhatsApp, making the process simple for them and lighter for our front desk.”

El Josemari Youth Hostel

Spain
"One of the best companies when it comes to WhatsApp and upselling solutions — offering a wonderful solution, timely follow-up, and trustworthy commitments."

Suknai Hotels & Resorts

Saudi Arabia
"Viqal significantly reduces our manual workload. Guests enjoy a seamless experience with instant answers to their questions."

Hazlewood Castle

United Kingdom
"Viqal helps us reduce staff workload while boosting guest satisfaction—a game-changer for our hotel."

Toile Blanche

France
More customer stories

Frequently Asked Questions

01

What are the excluded WhatsApp/SMS delivery fees?

We keep pricing fully transparent. The cost of message delivery (WhatsApp and SMS) depends on factors like the recipient’s location. These charges include the official Meta WhatsApp fees, SMS carrier fees, and the Twilio infrastructure fees required to deliver messages reliably. The total monthly usage fees will be automatically added to Viqal’s invoice based on actual message volume. You can find more information on pricing of WhatsApp delivery and SMS delivery.

On average, you can expect these fees to be around €0.70/room per month for properties in Europe, and around €0.30/room per month for properties in the Americas, GCC, and Oceania. Actual costs may vary depending on your message volume and recipient locations.

02

How does Viqal handle data security and guest privacy?

Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.

03

What kind of support does Viqal offer?

Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.