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Automate every stage of the guest experience — from check-in to upsells — via WhatsApp. Viqal helps your team do more, with less.
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Amenities & Extra's: Boost guest experience with personalized upsells and proactive messaging.
Local Tips: Offer personalized suggestions for attractions, dining, or activities via WhatsApp.
Pre-Arrival Check-In: Share online checkin options and offer digital room keys through WhatsApp.
Request Handling: Let guests request amenities, assistance, or report issues via WhatsApp.
Staff Takeover: Staff can step in when needed, while AI handles routine conversations.
Then you incur no costs. If Viqal is unable to establish the integration with your PMS or booking system within 120 days, the agreement will not activate, and you will not incur any costs. This is covered under our zero-risk integration clause, ensuring you are not charged until the integration is successfully completed. Viqal will notify you promptly and work closely with your PMS provider to resolve any challenges.
We keep pricing fully transparent. The cost of WhatsApp usage depends on factors like the recipient’s location. To make things easy, we’ll auto-invoice your total monthly message volume based on Meta’s official rates. View Meta's pricing breakdown here.
Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.
Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.
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