A cloud-based solution supported by market specialists that enables hoteliers and guests worldwide to increase revenues. Fully customizable, with focus in preferences and guest needs. From a single dashboard the operator gets to manage multiple accommodation units with independent and distinct operations.
After signing up for the demo, our Virtual Concierge will initiate a chat directly in your WhatsApp where you can ask it any question.
15 minutes
Begin by following the step-by-step instructions to set up your domain and input basic custom instructions tailored to your property's specific needs.
15 minutes
Connect Viqal to your property management system. This integration is crucial for the system to access real-time data and function seamlessly.
15 minutes
Customize tailored responses to meet specific guest inquiries and define boundaries for queries best handled by your team. Elevate service precision and maintain the personal touch.
15 minutes
Conduct a test run to ensure everything is working correctly. This step involves checking the system's responsiveness and accuracy in handling typical guest interactions and inquiries.
Ongoing
Our support team is ready to assist post-setup. Reach out to our technical support via email, phone, or live chat for any inquiries, ensuring a continuous, hassle-free user experience.
Automate routine guest inquiries with 60%. By automating routine guest inquiries, staff can redirect their efforts towards tasks that require a human touch, optimizing workforce productivity.
Increase revenue per booking by up to 6%. Viqal’s up-selling enriches guest stays and drives increased revenue through personalized service offerings.
Ease staff workload, reduces staff burnout and reduce staff turnover by automating repetitive tasks, leading to happier, more engaged employees.
Enables seamless, natural interactions for guests, improving their experience by providing immediate, precise assistance and personalized service.
Hotels are empowered to tailor their guest interactions to perfection. Staff can seamlessly take over chats when needed, striking a balance between automation and personal touch.
Keep track of messages automated and messages handled by staff. Know how much time you saved and how much up-sells the concierge made for you.