For smaller hotels with essential automation needs
Starts at
Unlimited messages per guest conversation
400 monthly credits per property*
Extra credits are €0.30 per credit*
A.I. Hotel Concierge for WhatsApp
For medium-sized hotels with advanced automation needs
Starts at
Unlimited messages per guest conversation
1000 monthly credits per property*
Extra credits are €0.27 per credit*
For hotel groups with at least 3,000 reservations per month.
Available on an annual basis:
Unlimited messages per guest conversation
Credit package tailored to group needs
Minimum 3,000 monthly credits per group*
For smaller hotels with essential automation needs
Starts at
Unlimited messages per guest conversation
400 monthly credits per property*
Extra credits are €0.270 per credit*
A.I. Hotel Concierge for WhatsApp
For medium-sized hotels with advanced automation needs
Starts at
Unlimited messages per guest conversation
1000 monthly credits per property*
Extra credits are €0.243 per credit*
For hotel groups with at least 3,000 reservations per month.
Annually:
Unlimited messages per guest conversation
Credit package tailored to group needs
Minimum 3,000 monthly credits per group*
Ensure a smooth setup. Our onboarding expert will guide you and provide login credentials for your Viqal account.
Link your Meta Business account to Viqal so guests can interact with your verified hotel name on WhatsApp, ensuring authenticity and trust.
Connect Viqal to your property management system for real-time data access and seamless operation.
Customize responses for specific guest inquiries and set boundaries for queries best handled by your team. This enhances service precision while keeping a personal touch.
Run a test to ensure everything works correctly. Check the system's responsiveness and accuracy in handling typical guest interactions and inquiries.
Yes, you can purchase half the yearly credits at a discounted rate and use them all during your open months.
Our pricing is based on the number of bookings you start a guest conversation with through Viqal. Each new booking with a valid WhatsApp number opens a conversation and uses one (1) credit. Within a conversation, an unlimited number of messages can be sent.
Before signing up, you select your preferred credit package and subscription term. Assemble your plan by estimating the number of conversation credits you will need. In addition to the minimum credits included in your package, you can add extra credits in blocks of 100.
If, during your subscription, you run out of credits, you can purchase additional conversation credits at any time. To get the best value, we recommend estimating your expected usage in advance when selecting your plan.
Pricing examples for a monthly package:
Flexibility and Rollovers:
You’ll select your own preferred credit volume when signing up. If your needs increase, you can add extra credits at any time. Additionally, unused credits roll over, letting you balance lower and higher reservation periods seamlessly.
If you have further questions or need help calculating your package, feel free to contact us.
Then you incur no costs. If Viqal is unable to establish the integration with your PMS or booking system within 120 days, the agreement will not activate, and you will not incur any costs. This is covered under our zero-risk integration clause, ensuring you are not charged until the integration is successfully completed. Viqal will notify you promptly and work closely with your PMS provider to resolve any challenges.
No. If we already integrate with your PMS, there are no setup costs or message fees. For new PMS integrations, there’s a one-time setup fee of €250.
Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.
Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.
