Try Viqal Now

Free — no setup, no credit card.

Instant access to a live test concierge. Experience Viqal from both sides — ask as a guest, reply as your team.

No credit card. No set up. Start in minutes.

Trusted by 100+ hotels across Europe

Want to see it in action first? Watch this 10-minute walkthrough instead.

Hotels That Run Smoother with Viqal

These properties reduce workload, automate 90% of inquiries, and boost revenue.

“Guests now receive their MEWS check-in link directly in WhatsApp, making the process simple for them and lighter for our front desk.”

El Josemari Youth Hostel

Spain
"One of the best companies when it comes to WhatsApp and upselling solutions — offering a wonderful solution, timely follow-up, and trustworthy commitments."

Suknai Hotels & Resorts

Saudi Arabia
"Viqal significantly reduces our manual workload. Guests enjoy a seamless experience with instant answers to their questions."

Hazlewood Castle

United Kingdom
"Viqal helps us reduce staff workload while boosting guest satisfaction—a game-changer for our hotel."

Toile Blanche

France

Viqal's Impact

Hire the equivalent of a front-of-house team in just a few clicks!

Guest inquiries automated up to
95%
% of guests that loved using Viqal’s concierge
93%
Extra upsells made up to
+120%
Get started

Your Guests’ Personal Assistant

Virtual Concierge for hotel in WhatsApp
AI Guest Assistant

Automate every stage of the guest experience — from check-in to upsells — via WhatsApp. Viqal helps your team do more, with less.

Upselling & Extras: Promote breakfast, parking, or room upgrades in context, based on stay data and timing.

Online Check-In: Automate digital check-ins and confirmations before arrival.

Invoice Sharing: Send guests their invoices instantly in WhatsApp when they ask, or automatically after checkout.

Service Requests: Guests can report issues directly in WhatsApp, with automatic escalation when required.

Staff Takeover: Staff can step in when needed, while AI handles routine conversations.

Post-Stay Follow-Up: Automatically thank guests, request reviews, or offer return discounts after departure.

90% fewer repetitive guest questions

Instant responses – No more long wait times for guests
Reduce staff workload – Automate repetitive inquiries
Boost upselling – Offer upgrades and services in-chat

Frequently Asked Questions

01

Is this really free?

Yes. You can set up and explore your personalized virtual concierge for free. No credit card required.

02

How does Viqal handle data security and guest privacy?

We’re GDPR-compliant by design.
Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.

03

What kind of support does Viqal offer?

Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.