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RMS (Revenue Management System)

RMS (Revenue Management System)

What is an RMS (Revenue Management System)?

An RMS is software that helps hotels maximise revenue by managing prices and room inventory. It uses data such as demand, booking pace, competitor rates, and market conditions to recommend or automatically adjust prices.

How it relates to hotels

In hotel operations, an RMS automates key revenue management tasks like demand forecasting, dynamic pricing, and distribution control. It helps revenue and general managers balance occupancy and average daily rate (ADR). RMS tools usually connect with the hotel’s PMS and channel manager to keep data consistent across all platforms.

The most important jobs of an RMS in hotels

  • Forecasting demand using historical data and market trends
  • Recommending or automating optimal pricing
  • Monitoring room inventory across distribution channels
  • Reporting and performance analysis
  • Integrating with PMS, CRS, and BI tools

Important note:

A well-configured RMS increases revenue, saves time, and reduces human error in pricing decisions.

Related articles:
FAQ
How does an RMS work in hotels?
Why is an RMS important for operations?
What systems connect with an RMS?
What data does an RMS use to make pricing decisions?
Can smaller hotels benefit from an RMS?
How does an RMS impact guest experience?