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Set up your personal concierge in 15 min.
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Automate every stage of the guest experience — from check-in to upsells — via WhatsApp. Viqal helps your team do more, with less.
Amenities & Extra's: Boost guest experience with personalized upsells and proactive messaging.
Local Tips: Offer personalized suggestions for attractions, dining, or activities via WhatsApp.
Pre-Arrival Check-In: Share online checkin options and offer digital room keys through WhatsApp.
Request Handling: Let guests request amenities, assistance, or report issues via WhatsApp.
Staff Takeover: Staff can step in when needed, while AI handles routine conversations.
With WhatsApp's 98% message open rates message open rates, you get quick and efficient guest communication. Guests can easily get answers, change bookings, and handle reservations or online check-ins and check-outs. Our Virtual Concierge operates 24/7, engaging with guests from pre-arrival to post-departure, significantly easing your staff's workload.
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Set up and personalize automated guest interactions for each hotel, all managed centrally from one intuitive interface.
Streamline guest requests across all your properties, allowing your fron desk team to handle inquiries efficiently from one inbox.
Ensure guest data is safeguarded across all properties with robust security measures and centralized control.
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Seamlessly integrate with your PMS to automatically sync new bookings and trigger guest conversations instantly.
Connect your booking engine to streamline reservation data and automate guest messaging from confirmation to check-out.
Easily link your OTA channels to pull bookings directly into Viqal through platforms like Booking.com or Expedia.
No integration? No problem. Simply upload bookings via CSV to start automating guest conversations with ease.
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