Google integration for managing guest reviews

Handle guest reviews from Google in Viqal.

Connect Viqal with Google Reviews to centralize guest feedback, automate review responses and manage your hotel’s reputation from one platform.Connect Viqal with Google Reviews to centralize guest feedback, automate review responses and manage your hotel’s reputation from one platform.

Once connected, your reviews land straight in Viqal.

One inbox

Every review in one place

Reviews sit in the same inbox as your Booking.com and Airbnb reviews. No more logging in to each platform.

Reviews

Reply to every review

New reviews appear in Viqal with an AI-drafted reply. Your team approves, Viqal posts it.

Priority

Worst reviews first

Unanswered and low-scoring reviews come first, so nothing that hurts your rating gets missed.

Multilingual

Replies in the guest's language

Each reply is drafted in the language the review was written in, in your hotel's tone.

Control

A person always presses post

Replies are public, so the AI never posts on its own. Your team edits or approves every reply.

More reviews

Earn better reviews

Ask guests on WhatsApp after checkout. Happy guests get a one-tap link to leave a review.

05 · FAQ

Questions Google hotels ask

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